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1. Introduction, A. These terms and conditions govern the sale and purchase of products from Cowboy Hot Sauce. b. By using our website or purchasing our products, you agree to these terms and conditions.

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2. Product Information a. Cowboy Hot Sauce sells artisan hot sauces made from premium ingredients. b. We strive to accurately display product information, including descriptions, prices, and availability. However, errors may occur, and we reserve the right to rectify any mistakes.

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3. Orders and Payment a. Placing an order constitutes an offer to purchase our products. b. All orders are subject to availability and acceptance by Cowboy Hot Sauce. c. Payment must be made in full when ordering through the provided payment methods.

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4. Shipping and Delivery a. We aim to deliver products within the specified timeframe. However, delays may occur due to unforeseen circumstances beyond our control. b. Shipping costs and estimated delivery times are provided during the checkout process.

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5. Returns and Refunds a. We accept returns of unused and unopened products within a specified timeframe. b. Our refund policy will process refunds.

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6. Intellectual Property a. All content on our website, including images, text, and logos, is the property of Cowboy Hot Sauce and is protected by intellectual property laws.

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7. Limitation of Liability a. Cowboy Hot Sauce is not liable for any indirect, incidental, or consequential damages arising from using our products or website. b. Our liability is limited to the purchase price of the product.

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8. Governing Law a. These terms and conditions are governed by the laws of [Your Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

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9. Changes to Terms and Conditions a. Cowboy Hot Sauce reserves the right to modify or update these terms and conditions without prior notice.

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10. Contact Information a. For any inquiries or concerns regarding these terms and conditions, please get in touch with us at cowboyshotsauce@gmail.com

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1. Returns and Refunds a. Cowboy Hot Sauce accepts returns of unused and unopened products within 30 Days from the date of purchase. b. To initiate a return, customers must contact us at [Contact Information] to obtain a return authorization. c. Products must be in their original packaging and condition for eligibility for a refund.

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2. Refund Process a. Upon receiving the returned product, Cowboy Hot Sauce will inspect it to ensure it meets the return criteria. b. If the return is approved, a refund will be processed to the original method of payment within 7 days. c. Shipping and handling fees are non-refundable unless the return is due to an error on our part.

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3. Damaged or Incorrect Items a. In the case of receiving damaged or incorrect items, customers must notify Cowboy Hot Sauce within 3 days of receipt. b. We may request photographic evidence or other documentation to process a refund or replacement. c. Replacement products or refunds for damaged or incorrect items will be provided at no additional cost to the customer.

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4. Non-Returnable Items a. Certain products may not be eligible for returns or refunds due to hygiene and safety reasons. These include opened or used items.

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5. Exchanges a. Cowboy Hot Sauce does not offer direct exchanges. Customers can return the unwanted product following the return process and place a new order for the desired item.

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6. Contact Information a. For any inquiries or concerns regarding our refund policy, please contact us at cowboyshotsauce@gmail.com